♦ FAQ ♦
✦How do I place an order?
: ̗̀➛You can place an order or send any general inquiries through emailing me at cakephantasy44@gmail.com.
✦How much notice do you need for a custom cake?
: ̗̀➛I require at least 7 days' notice for custom cakes, but for larger cakes, catering events, or pop ups, I recommend inquiring at least 2 weeks in advance.
✦How much do your cakes cost?
: ̗̀➛ The answer to this varies on size, add ons, customizations, etc; my standard 8 x 6 inch cakes start at $300. One mini cake is 30$, four of them are $110. Prices for larger, multi tier cakes, catering events and weddings can be discussed through email.
✦ Are you open to artist trades?
: ̗̀➛ Yes, I am always open to trades, and love a good barter system. I have done trades for handmade garments, tattoos, art pieces, and for smaller things like fresh flowers and eggs. Don't hesitate to reach out! (although I don't always accept trades.)
✦ What is the minimum number of mini cakes I can order?
: ̗̀➛ 4 is the minimum number of mini cakes for an order, as I always prefer doing the smaller items and bites in larger orders.
✦ Can I customize a cake design?
: ̗̀➛ of course! I love curating the style of my cakes and pastries to a specific vibe. I can customize cakes based on your theme, colors, and preferences, although extra charges do apply for add-ons. Feel free to send me reference images or let me free style, and create something unique for you.
✦Do you offer gluten-free, vegan, or allergen-friendly cakes?
: ̗̀➛ Yes! I offer gluten-free, vegan, and nut-free options, higher pricing may vary for difference of ingredients though. However, please note that my kitchen does handle allergens, so I cannot guarantee 100% allergen-free products.
✦Do you offer delivery?
: ̗̀➛ Typically all of my orders are for pickup unless otherwise specified, if there is a possibility I can do drop off, a fee will be added.
✦Can I pick up my order?
: ̗̀➛ absolutely! I will coordinate with you time and place for pickup. Please arrive at your scheduled pickup time to ensure freshness and avoid a late pickup fee (after 15 mins).
✦What payment methods do you accept?
: ̗̀➛ I accept cash, venmo, PayPal, cashapp and zelle.
✦ What is your cancellation policy?
: ̗̀➛ Orders canceled at least 5 days in advance are eligible for a full refund, unless otherwise discussed (may not be the case for larger orders). After that, cancellations may be subject to a partial refund, because I prep everything early and buy ingredients very soon after accepting your deposit.
✦ How should I store my cake?
: ̗̀➛ If the cake is not going to be eaten within 3 hours, I always recommend refrigerating it. Take the cake out of the fridge one hour before consumption, bringing it to room temperature for its intended flavors.
✦ Do you offer cake tastings?
: ̗̀➛ Yes! I offer cake tasting boxes for weddings and special events. Contact us to inquire about a tasting appointment.
✦Do you make wedding cakes?
: ̗̀➛ Yes yes! I love making wedding cakes and can work with you to design the perfect cake for your big day.